Refund policy

Return & Refund Policy

Due to the nature of our products, we have the following return and refund guidelines: 

Salts & Perfumes

• All sales are final. We do not accept returns or exchanges on salts or perfumes for hygiene and safety reasons.
• If an item arrives damaged or defective, please contact us within 7 days of delivery at info@wholistic.com with your order number and photo evidence. We’ll gladly replace the item at our discretion.

Books

• All Sales Final: Book purchases are final and cannot be canceled, returned, or exchanged.
• Damaged or Defective Items: If your book arrives damaged or with a defect, please contact us within 7 days of delivery at info@wholistic.com with your order number and photos of the issue. We will review your case and, if approved, issue a replacement or refund at our discretion.

Cancellations

Order Policy

• All orders are final and cannot be modified, canceled, or refunded once placed. Please review your cart carefully before checkout to ensure accuracy.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. Please ensure the shipping address provided is accurate. For additional support, contact the shipping carrier directly.

Contact Us

For questions or concerns, email us at info@wholistic.com